If your business isn’t on TripAdvisor, now is the time.
TripAdvisor is the world’s largest travel community website, you’ll be able to connect with customers and travellers not just in Somerset and all over Queensland and Australia but even the world.
TRIPADVISOR IS THE PLACE TRAVELLERS LOOK FOR RECOMMENDATIONS TO EAT, SLEEP, SEE AND DO THINGS
This popular site allows visiting guests to leave a review and rate their experience with a business, whether that be at a restaurant, a hotel or the activity hotspot down the road. A member of the website can upload their thoughts, whether the business has claimed their listing or not and provide feedback on their experiences with the business. Travellers can plan their entire trip through reviews of destinations on this site. TripAdvisor is basically word of mouth marketing from reviewers. It’s everyday travellers sharing their experiences of your business and telling the world.
WORD OF MOUTH MARKETING
We all know word of mouth marketing is so important to a business and its sales. By building trust with your customer, you can create a brand ambassador that is willing to share their experiences with your products or services with their network of people. A staggering 70% of consumers trust what an anonymous reviewer has to say online about a business and these days it’s as easy as jumping on TripAdvisor to read reviews and to see what people have taken the time to say. Positive, negative or just average, people are always leaving feedback.
TripAdvisor allows businesses to earn trust and creditability through customer reviews and ratings, if customers have a great experience they can rate and advise their feedback accordingly – yes, we hear you, most people only leave feedback on a positive or negative experience and we’d be lying if we said a negative rating won’t ever come your way. Unfortunately, people trust what other people say about you, more than what YOU say about YOU. What better way than to be on the frontline responding to and acknowledging these types of reviews? Responding to a negative rating will offer you the chance to create a better relationship with the customer and show the 70% of consumers noticing this rating that you care about your business and their experience. TripAdvisor is a one of the best tools to learn about your customer and their needs and getting to know your customer will only improve your business.
DON’T WAIT, CLAIM YOUR BUSINESS TODAY
We’ve left the best to last, head to TripAdvisor Support to take advantage of the free business listing option. Start utilising this great tool and communicate with your customers who are communicating with the world.
TRIPADVISOR FAST FACTS
- 455 Million monthly site visitors
- 96 million members
- 600 million reviews and opinions
Claim your business
Three reasons why word of mouth marketing is important for your brand
Why word of mouth marketing is so important
Three reasons why your tour or activity should be on TripAdvisor